Exchange and refund policy

Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with the size or color of the item(s) you received, we will be happy to offer an exchange.

To be eligible for an exchange, please contact us within 48 hours of receiving your order. The item(s) must be unused and in the same condition that you received them. We will require proof of purchase and a photo of the item(s) to be eligible for an exchange.

Once your exchange request is approved, you will be responsible for shipping the item(s) back to us. We recommend using a trackable shipping service

Once we receive your returned item(s), we will process the exchange and ship the replacement item(s) to you at no additional cost. Please note that exchanges are subject to availability.

If you receive a defective item, we will replace it with the same item at no additional cost. 

Please note that we do not offer exchanges for items that are not in the same condition as when they were received or for items that are not eligible for exchange.

Special price items are not eligible for size exchanges or design exchange once purchased

Refunds

Refund requests are not accepted in any manner. If you find any issues with your order, we will completely solve it through Exchanges 

Thank you for shopping with us!

Exchange process

Thank you for reaching out to us regarding the exchange of the product you purchased. 

Unfortunately, we regret to inform you that we currently do not have the capability to offer reverse pickups for exchanges, , our logistical infrastructure is limited, and we do not have the resources to provide this service at the moment but will be available soon

However, we are committed to finding a solution to assist you with the  size exchange. Here is the alternative options available for you:

1. Provide your order details and the desired size at support@futuresaints.in

2.carefully package the product in its original packaging or a suitable alternative, ensuring all tags and labels are intact. Mention the size required on package also(must) 

  1. Ship the package back to us at following address

D602,flora158

Ravapar road

Near krishnaschool

Morbi,363641,no-8200258904

We recommend using a reliable shipping service with tracking for secure delivery.

Avoid using courier partner like professionals,trackon courier as its not serviceable in our area

Email our customer support team with the tracking number

Support@futuresaints.in

Upon receiving the returned item and confirming its condition, we will initiate the exchange process. Please note that the availability of the desired size is subject to stock availability.

We understand that this requires a little extra effort on your part, and we sincerely appreciate your understanding and support during this transition period. Your cooperation is crucial in helping us improve our operations and provide a better experience for all our valued customers.

Refund Policy

At futuresaints, we value our customers and strive to provide the best shopping experience. If you are not entirely satisfied with your purchase, we are here to help. Please read our refund policy carefully.

Refund will be credited as store credit

Process for Refunds:

Inform us within 48 hours of delivery

Items must be in their original condition, unused, and with all original packaging and tags attached.

Return Process:

carefully package the product in its original packaging or a suitable alternative, ensuring all tags and labels are intact.

  1. Ship the package back to us at following address

     D602 flora 158 

     Ravapar road 

     Near krishna school 

      Morbi,363641

We recommend using a reliable shipping service with tracking for secure delivery.

Avoid using courier partner like professionals,trackon courier as its not serviceable in our area

Email our customer support team with the tracking number

[support@futuresaints.in]

Upon receiving the returned item and confirming its condition, we will intiate the store credits